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Customer Testimonials

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  • 05/17/2017

    Thank you guys for being honest with us about the knocking noise in the dash area.

    -- Nathan (Lexington, KY)

  • 05/17/2017

    This location on New Circle Road in Lexington, Kentucky, has always served us well. Never any complaints.

    -- Booker (Lexington, KY)

  • 05/16/2017

    Great coupons for oil changes! Dropped it off and was ready right when they told me!

    -- Lindsey (Lexington, KY)

  • 05/16/2017

    Professional, courteous, fast.

    -- David (Lexington, KY)

  • 05/16/2017

    After a less than spectacular experience with the Toyota dealership's repair shop, Eric and the techs were able to diagnose and correct my problem. My Tundra is back to riding like new again. Kudos to Eric and Clarksville IN.

    -- Robert (Clarksville, IN)

  • 05/16/2017

    Alway buy my tires at this store. The people are honest and treat you like they care.

    -- John (Lexington, KY)

  • 05/16/2017

    GOT MY OIL CHANGED IN UNDER AN HOUR ON MY LUNCH WITH AN APPT

    -- AMANDA (Clarksville, IN)

  • 05/16/2017

    My son experienced a cooling system issue on a Friday night before he was supposed to leave town for the summer. We were able to get his car in first thing on Saturday morning. Mike and his team thoroughly diagnosed the issue and were able to fix the problem...and it wasn't the big ticket repair that we had feared. We really appreciated the quick effort and communication throughout the process. We got the car back that afternoon and my son was able to make it for the first day of his summer job. Thank you!

    -- Bart (Louisville, KY)

  • 05/16/2017

    The price for the 9.99 oil change is amazing

    -- James (Lexington, KY)

  • 05/16/2017

    they are very fast and friendly, great service.

    -- Diana (Elizabethtown, KY)

  • 05/16/2017

    Went in for Oil Change and they informed me on other possible problems getting ready to happen. Did not get the approach of "I had to do what they recommended" but appreciated what they did...

    -- Jason (Shelbyville, KY)

  • 05/15/2017

    I came in for my routine oil change and was greeted by Joey. He is always very friendly and helpful and takes an interest in the welfare of my vehicle. Upon checkout he was even so kind as to apply a promotion to my service that I was unaware of. Great customer service!

    -- Gary (Lexington, KY)

  • 05/15/2017

    Great Staff, very friendly and professional

    -- Greg (Lexington, KY)

  • 05/15/2017

    Overall I was pleased with the service I received. It was nice to be able to order the exact tire I wanted online and having them delivered there. Then they put on tires and did an alignment. The only negative I can see is even with having an appointment, it still took 2 hours. I was told it would take approximately 1 hour. Still that would not keep me from going back.

    -- Cindy (Lexington, KY)

  • 05/15/2017

    Came in for a oil change and to fix vibration in brakes while braking. Was more work than I originally thought, but they were very thorough in explaining what needed be done. My main concern was being there too long to not be able to sleep for my night job, but one of the front desk workers was nice enough to drive me to my house. Would like to say I really appreciate what he did for me, and that the vehicle runs much smoother.

    -- Donald (Louisville, KY)

  • 05/15/2017

    Not much to say. They listen to my requests to do things a certain way. Will continue to come back for my oil changes.

    -- Mike (Shepherdsville, KY)

  • 05/15/2017

    Great Value.

    -- Jim (Clarksville, IN)

  • 05/15/2017

    Everyone is extremely nice and they make getting your oil changed hassle free.

    -- Kelsey (Elizabethtown, KY)

  • 05/15/2017

    this is the second set of Yokohama tires that I have owned and am very happy with them.

    -- Michael (Louisville, KY)

  • 05/15/2017

    Quick service.

    -- Jon (Mount Washington, KY)

  • 05/15/2017

    Like the new tires I got on may 13. There was some type of sticky glue left on my wheels after the installation which I did not like . I had to clean it off myself with Goo Gone. I am unhappy about that. There is a sticker on the store window that says free tire rotation. I just paid for a tire rotation around April 28 . I asked the manager about the sticker on the window (on 5/13) and he said it is only if you buy new tires . I told him I had just paid for a rotation at the end of April . It is Misleading if that is the case.

    -- Sarah (Lexington, KY)

  • 05/15/2017

    My only constructive criticism would be to please put paper on the drivers floor mat for oil changes. I had to clean oil off of the drivers side floor mat today. Same thing last time we were in. Not a huge deal but I wanted to be honest. Other than this small problem you guys always do an excellent job.

    -- Mike (Lexington, KY)

  • 05/15/2017

    Great prices on tires

    -- Cindy (Elizabethtown, KY)

  • 05/15/2017

    I think there was a misunderstanding. I didn't have my car back from repair but in no way was I giving a negative review. These guys are great they come running out when I thought my car was on fire and smoke rolling from it. I witness an older man fall in the parking lot and a tech run out and help him up right away. I used to go to a dealership for repairs but always had problems afterwards. Now Ken Towery is the only place I take my car.

    -- Melisa (La Grange, KY)

  • 05/15/2017

    At Ken Towery, Tire Installation is Free, unlike other Tire Stores. Combine this with great tire prices, I got a great value.

    -- Dan (Lexington, KY)

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